frequently asked questions

 

General Services

  • Street parking is available and is metered. Pay Stations accept credit cards or coins only, no paper cash. The Parking Kitty App is also available for all meters and can be downloaded in your app store for contact-less payment to your meter. Please read all signage and plan accordingly. There is a “free” parking lot kiddy-corner to GLAM at Evergreen Blvd & Broadway Street. It has one- and two-hour parking spaces, but please read the signage, as it is a mixed lot with reserved and unreserved parking. Parking on the street is FREE on Saturday + Sunday.

  • We have a 24-hour cancelation policy. If you do not show to your scheduled appointment or same day cancel, you will be charged for 50% of your scheduled service. If we do not have a card on file to charge your cancelation fee, you will be required to pay the fee before you are able to make another appointment.

  • Yes, we do! We have packages for multiple services including brow waxes, Brazilians, HydraFacial’s, etc.

  • 30 days.

 

Tanning

  • Shower, shave and exfoliate! Wear loose, dark clothing and shoes that are easy to slip in and out of. Shower at least 4 hours before your tan so that your hair follicles and pores can fully close.

  • Moisturize, moisturize, MOISTURIZE! Keeping your tan hydrated will keep you glowing longer and make the fade out much more graceful. Also, make sure you don’t scrub your skin with anything abrasive and if you need shave, use a brand-new razor with light pressure.

 

Bridal

  • Come with clean, dry hair and a clean, exfoliated and moisturized face. Bring with you anything you have to put in your hair, your veil and a lip color if you have a specific one you want to use!

  • Anything you want to use in your hair, your veil if you have one and a lip color if you have a specific one you want to wear for your big day.

  • Go to our bridal tab on our website. There you will find all of our pricing and an inquiry form. Fill out the inquiry form and submit it. It will go straight to Alex, our bridal coordinator, and she will get the booking process underway for you.

 

Waxing

  • A Brazilian wax is the complete removal of the hair on the pubic region, the labia, and the butt crack. You do have the option of either going completely bare or leaving a small landing strip or triangle of hair above the vaginal area. Your waxing professional will discuss options with you during your appointment.

  • We recommend that you have at least three weeks of hair growth or at least ½ an inch. Especially for your first wax, the longer your hair is, the better your wax will be.

  • Everyone is different, but generally anywhere between 4 and 6 weeks is the sweet spot.

  • It’s possible but not probable. However, it is common that after the first 2 or 3 waxing’s you may feel some stubble. This occurs most frequently with clients that have coarse, dark hair, and it is most common with leg waxing. The reason for stubble is because your hair grows on 3 different cycles, each lasting about 28 days. It takes a few services for your hairs to all grow out long enough to be grabbed entirely by the wax.

 

Hair & Makeup

  • A dry style is when you come in with clean, dry hair and we do a down style- no pinning. This is usually beach waves, curls, straight, etc. Half up, half down style is just that, an updo is hair up + a blowout is washing, conditioning, drying + styling your hair.

  • Not true at all! Please come to all styling appointments with clean, dry hair. We have plenty of products that will grit up your hair and make it perfect for your desired style.

  • GLAM Eyes is a service that only includes eye makeup (plus brows + lashes) whereas GLAM Face only includes face makeup (plus lipstick or gloss). A Mini-GLAM is for our young GLAM lovers (10 and younger) and includes very light makeup with lots of sparkle!

  • The Full-Blown GLAM is an entire makeup application, including lashes.

  • It’s possible but not probable. However, it is common that after the first 2 or 3 waxing’s you may feel some stubble. This occurs most frequently with clients that have coarse, dark hair, and it is most common with leg waxing. The reason for stubble is because your hair grows on 3 different cycles, each lasting about 28 days. It takes a few services for your hairs to all grow out long enough to be grabbed entirely by the wax.

 

Skincare

  • Dermaplaning is the removal of the top few layers of dead skin and vellus hair using a surgical scalpel. This exfoliating technique leaves your skin feeling super soft and refreshed and when done repeatedly with quality skincare, can reduce the appearance of fine lines, hyperpigmentation and uneven skin tone.

  • DO NOT touch your face, wear sunscreen every day all day, make sure you’re sleeping on a clean pillowcase and use high quality skincare products and serums. Avoid direct sun, harsh exfoliants/scrubs and facial waxing for one week.

 
  • You will be having a peel treatment on the day of your appointment. Please follow the outline below to prepare.

    • Use of PCA SKIN® daily care products prior to your peel will prepare the skin, allow for better treatment results, and reduce the risk of complications. This is recommended but not mandatory. Please consult your physician or skincare clinician for appropriate recommendations for your skin type and condition.

    It is recommended that you take the following into consideration:

    • For best results and to reduce the risk of complications, it is recommended that you use PCA SKIN® daily care products 10 to 14 days prior to treatment.

    • If you are lactating, pregnant, or may be pregnant, consult your OB/GYN before receiving any treatment.

    • Do not go to a tanning bed two weeks prior to treatment. This practice should be discontinued due to the increased risk of skin cancer and signs of aging.

    • It is recommended that extended sun exposure be avoided, especially in the 10 days prior to treatment.

    • It is recommended to delay use of tretinoin, Retin-A®, Renova®, Differin®, Tazorac®, Avage®, EpiDuo®, Ziana®, and high-percentage AHA and BHA products for approximately five or seven days prior to treatment. Consult your physician before temporarily discontinuing use of any prescription medications.

    PCASKIN® superficial peels result in little-to-no down time but create dramatic and visible results. Treatments may cause slight redness, tightness, peeling, flaking, or temporary dryness. Most patients find it unnecessary to apply makeup, as the skin will be smooth, dewy, and radiant following your treatment. If you would like to apply makeup, allow approximately 15 minutes for the pH of the skin to stabilize before applying foundation.

  • General guidelines after receiving a PCA SKIN® superficial treatment:

    • After receiving a PCA SKIN® professional treatment, you should not necessarily expect to “peel.” However, light flaking in a few localized areas for several days is typical. Most patients who undergo these treatments have residual redness for approximately one to 12 hours post-procedure.

    • As with all peels and treatments, it is recommended that makeup not be applied the day of treatment, as it is ideal to allow the skin to stabilize and rest overnight; however, makeup may be applied 15 minutes after the treatment if desired.

    • To minimize side effects and maximize results, use The Post-Procedure Solution for three to five days or until flaking has resolved.

    • If the skin feels tight, apply ReBalance for normal to oily skin types or Silkcoat® Balm for drier skin types to moisturize as needed. For maximum hydration, you can apply Hydrating Serum under ReBalance or Silkcoat® Balm.

    • Moisturizer should be applied at least twice a day, but can be applied more frequently for hydration and to decrease the appearance of flaking.

    • It is recommended that other topical, over-the-counter medications, or alpha hydroxy acid products not be applied to the skin seven days post-procedure, as they may cause irritation.

    • It is recommended to delay use of tretinoin, Retin-A®, Differin®, Renova®, Tazorac®, Avage®, EpiDuo®, or Ziana® five days prior post-procedure or seven days when receiving MD Peel (CCl3). Consult your physician before temporarily discontinuing use of any prescription medications.

    • Avoid direct sun exposure and excessive heat. Use Active Protection Body Broad Spectrum SPF 30, Weightless Protection Broad Spectrum SPF 45, Daily Defense Broad Spectrum SPF 50+, Hydrator Plus Broad Spectrum SPF 30, Active Broad Spectrum SPF 45, or Sheer Tint Broad Spectrum SPF 45 for broad spectrum UV protection.

    • Do not go to a tanning bed for at least two weeks post-procedure. This practice should be discontinued due to the increased risk of skin cancer and signs of aging.

    • Do not pick or pull on any loosening or peeling skin. This could potentially cause hyperpigmentation.

    Do not have another treatment until your clinician advises you to do so.